Sanatan Seal – Donation Policy

 

1. General Policy

• Donations made to Sanatan Seal are considered voluntary contributions to support our mission and initiatives.

• Donations are not payments for goods or services and may be eligible for tax benefits as per applicable laws.

 

2. Refund Eligibility

Sanatan Seal follows a 90-day refund policy for donations under specific conditions:

• Refund requests must be submitted in writing via email to connect@sanatanseal.in within 90 calendar days of the donation date.

• Refunds will only be processed if:

  • The donation was made in error (wrong amount, duplicate donation, etc.),

  • A technical/payment gateway error occurred, or

  • The donor demonstrates a valid reason, subject to internal review.

 

3. Non-Refundable Donations

• Donations made more than 90 days prior to the request date will not be refunded.

• Donations received through third-party campaigns, events, or collaborations are non-refundable.

• Once utilized for a project or activity, donations cannot be refunded under any circumstances.

 

4. Processing of Refunds

• Refunds, if approved, will be made to the original payment method used during the donation.

• Any bank charges, transaction fees, or payment gateway deductions will be borne by the donor.

• Refund credit may take 7–15 working days, depending on the bank/payment provider.

 

5. Unauthorized or Fraudulent Transactions

• If you believe your payment method has been used fraudulently, please report it immediately.

• Refunds for unauthorized transactions will be processed only after verification with the payment gateway or bank.

 

6. Transparency in Use of Donations

• All confirmed donations will be utilized solely for Sanatan Seal’s projects, awareness activities, and community initiatives.

• Donors will be provided with receipts for valid donations, which may be used for compliance or tax purposes.

 

7. Contact Information

For certification or donation queries, please reach us at:
Email: connect@sanatanseal.in